The Borderland Health Foundation (BHF) respects your privacy and is committed to protecting personal information that we receive through our website and other communications. This Privacy Policy explains what information we may collect when you visit the BHF website, contact us, or make a donation. It also explains how we use your information and when we may share it with third parties.
‍

When you voluntarily contact BHF, subscribe to our communications, make a donation, or otherwise provide information to us, we may collect information such as:

-   Name
-   Email address
-   Telephone number
-   Mailing or other contact information, where provided
-   Information contained in your messages or inquiries
-   Other information that you voluntarily provide to us

We only request information that is reasonably necessary for the relevant purpose.
‍

When you visit our website, certain technical information may be automatically processed by our website hosting and service providers. This may include information such as:

-   IP address
-   Browser type and version
-   Operating system
-   Device information
-   Pages accessed
-   Date and time of access
-   Referring website or other technical information

This information may be used for purposes such as operating, maintaining, securing, and monitoring the website. BHF does not use this information to identify individual visitors unless identification is necessary for a legitimate purpose or required by law.

Our website does not intentionally use advertising or analytics cookies such as Google Analytics or advertising tracking pixels. Our website is hosted using Webflow. Webflow states that it does not add cookies to customer websites by default. However, Webflow and other service providers may process certain technical information or use technologies necessary to provide, secure, and operate their services. If BHF introduces analytics, advertising, social media tracking, cookies, or other similar technologies in the future, this Privacy Policy may be updated to describe their use and, where required by applicable law, appropriate consent mechanisms may be provided.

If you make a donation through our website, payment information may be processed by a third-party payment provider or secure payment gateway.

BHF does not necessarily receive or store your full payment card or banking information. Payment information submitted through a third-party payment provider is handled in accordance with that provider’sprivacy policy and terms.

We may use personal information for purposes such as:

-   Responding to inquiries and requests
-   Communicating with supporters, donors, volunteers, and organizations that contact or work with BHF
-   Processing and managing donations
-   Providing information about BHF activities and programs
-   Sending communications that you have requested or subscribed to
-   Operating, maintaining, and improving our website and services
-   Protecting the security and integrity of our website and systems
-   Preventing fraud, misuse, or unauthorized activity
-   Complying with applicable laws and regulations

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

BHF does not sell or rent your personal information.

We may share personal information where reasonably necessary with:

Service Providers: Third-party service providers that help us operate our website, host or maintain systems, communicate with users, process donations, or provide other services on our behalf.

Legal and Regulatory Authorities: Where disclosure is required or permitted by applicable law, legal process, court order, or governmental authority, or where necessary to protect the rights, safety, or security of BHF or others.

We expect service providers that process personal information on our behalf to handle that information appropriately and in accordance with applicable requirements.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable legal and record-keeping requirements.

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, deletion of, or other actions relating to your personal information.

If you wish to exercise a privacy right or have questions about how BHF handles your personal information, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our website, services, information-processing practices, or applicable laws.

Any changes will be posted on this page with an updated “Last updated” date. The revised Privacy Policy will become effective when posted, unless otherwise stated.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

The Borderland Health Foundation (BHF)

Email: bhf@bhf-th.org

Last updated 21 August 2026